ZTE Corporation, a global leading provider of information and communication technology solutions, today announced that it has partnered with Multi PRO, part of Grupo Multi Company to successfully deploy the ZTE Smart Cloud Platform (SCP) in Brazil. With its functions including visual management, remote optimization, and proactive Operation and Maintenance (O&M) for home Wi-Fi networks, the ZTE SCP can significantly enhance the home broadband quality and user experience across the country.
The ZTE SCP enables intelligent O&M and visual management of home Wi-Fi devices. Common faults can be diagnosed with one click by operator engineers and remotely fixed by a call center or an O&M center to reduce engineer visits. Less common and more difficult faults can be quickly identified and resolved by performing an association analysis of the historical data of home network quality.
The joint deployment of the SCP by ZTE and Grupo Multi marks an important milestone in the two parties’ transition from “building a better network” to “delivering a better experience”. It will greatly improve the intelligent management of home Wi-Fi networks in Brazil.